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Customer Service/Sales Coordinator

We have an immediate full-time or part-time opening for an energetic Customer Service/Sales Coordinator. Our ideal candidate is efficient, a strong communicator, adept at multi-tasking, and able to work both independently and collaboratively with others in a fun and dynamic environment.

This role requires superior organizational , writing and computer skills. We are looking for someone who has a strong work ethic with a can-do attitude and willing to wear multiple hats. The ideal candidate will be some that is passionate about delivering superior service to customers and supporting the team in the sales process.


  • Assist with order entry and order processing
  • Assist external sales team to follow up with customers
  • Work with sales manager to onboard new customers in new products
  • Draft and store responses to common issues
  • Answer all incoming calls in a courteous and professional manner
  • Respond to all customer service inquiries via phone, email, and fax
  • Provide customers with information about products and pricing upon request
  • Other projects as directed


  • At least 1+ years as a sales assistant and or customer service representative
  • Self-starter, energetic, friendly, and detail oriented
  • Ability to problem-solve effectively and efficiently
  • Organized and able to handle multiple projects with varying deadlines
  • Comfortable with making daily outbound calls to customers
  • Able to travel domestically and internationally, if needed
  • Proficient in computers and Microsoft Office
  • Netsuite knowledge a plus

Job Types: Full-time, Part-time

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